Quality Management

CUSTOMERS

• We improve satisfaction of the customers in line with the requirements and service standards.
• We manage feedback from the customers effectively and improve customer satisfaction constantly.
• We improve our processes according to the feedback from the customers.
• We respect business ethics and justice principles in our relations with the customers.
• We have place importance on building long-term relations and gaining new customers.

SOCIETY

• We aim at providing contributions to the national economy in addition to business achievement in the areas we operate.
• We contribute to our society in terms of environment, culture, arts, sports and education.
• We are represented by our top-level executives in the highly prestigious non-governmental organizations.
• We support our employees to take office in the prestigious social and professional organizations which provide service and add value to the society.

COLLEAGUES

• We establish positive and transparent relations with each other on basis of mutial confidence.
• We work on basis of mutual affection and respect in a team spirit.
• We create a healthy, safe and flexible working environment.
• We support achievement, contribution and improvement of our employees.
• We ensure our employees are recognized and appreciated timely.
• We always remember in our relations that we have targets in common.
• We always give first priority to our corporate values.
• We always do our share to improve performance of the company.
• We never confuse corporate interests with ours.
• We use assets, facilities and services of our company properly and in compliance with laws.

VALUES

• Will to Achieve
• Customer Orientation
• Individual Initiative and Responsibility
• Reliability
• Contribution to Society